NorthStar Strategies, an independent consulting firm, has developed this 15-point checklist to help you evaluate any insurance company you may be considering. Use this checklist as a guideline for making your choice. Download this checklist as a PDF here.
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Preparing Quotes  
Yes
No
Live receptionist answers the phone to help direct my call  
       
Licensed advisors take the time to understand my individual insurance needs and are available by phone, fax, e-mail or voicemail  
   
An experienced, licensed agent explains coverage and offers options for me to consider  
   
My own personal insurance advisor will be available to answer my questions  
   
Phone calls are returned within one business day  
   
A computer-assisted comparison of multiple quotes is provided, along with a recommendation  
   
Comprehensive proposals are provided that compare my current coverage to the recommended quote  
   
Agency is affiliated with at least 10 companies to source multiple quotes  
   
Agency is only affiliated with companies that receive preferred ratings from the independent A.M. Best Rating Service  
   
Agency is able to consolidate all my insurance needs for even greater savings  
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Settling Claims  
Yes
No
   
Agent works for me, not the insurance company  
   
Will act as my advocate with the insurance company  
   
Will personally guide me through the process  
   
Will ease the red tape  
   
Will place me with a company that provides fair and equitable settlements