What To Look For When Choosing An Insurance Agency
NorthStar Strategies, an independent consulting firm, has developed this 15-point checklist to help you evaluate any insurance company you may be considering. Use this checklist as a guideline for making your choice.
Preparing Quotes
Yes
No
1.
Live receptionist answers the phone to help direct my call
2.
Licensed advisors take the time to understand my individual insurance needs and are available by phone, fax, e-mail or voicemail
3.
An experienced, licensed agent explains coverage and offers options for me to consider
4.
My own personal insurance advisor will be available to answer my questions
5.
Phone calls are returned within one business day
6.
A computer-assisted comparison of multiple quotes is provided, along with a recommendation
7.
Comprehensive proposals are provided that compare my current coverage to the recommended quote
8.
Agency is affiliated with at least 10 companies to source multiple quotes
9.
Agency is only affiliated with companies that receive preferred ratings from the independent A.M. Best Rating Service
10.
Agency is able to consolidate all my insurance needs for even greater savings
Settling Claims
11.
Agent works for me, not the insurance company
12.
Will act as my advocate with the insurance company
13.
Will personally guide me through the process
14.
Will ease the red tape
15.
Will place me with a company that provides fair and equitable settlements
