NorthStar Strategies, an independent consulting firm, has developed this 15-point checklist to help you evaluate any insurance company you may be considering. Use this checklist as a guideline for making your choice. Download this checklist as a PDF here.
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| Preparing Quotes |
Yes
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 Live receptionist answers the phone to help direct my call |
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 Licensed advisors take the time to understand my individual insurance needs and are available by phone, fax, e-mail or voicemail |
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 An experienced, licensed agent explains coverage and offers options for me to consider |
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 My own personal insurance advisor will be available to answer my questions |
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 Phone calls are returned within one business day |
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 A computer-assisted comparison of multiple quotes is provided, along with a recommendation |
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 Comprehensive proposals are provided that compare my current coverage to the recommended quote |
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 Agency is affiliated with at least 10 companies to source multiple quotes |
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 Agency is only affiliated with companies that receive preferred ratings from the independent A.M. Best Rating Service |
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 Agency is able to consolidate all my insurance needs for even greater savings |
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| __________________________________________________________________________ | _ |
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| Settling Claims |
Yes
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No
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 Agent works for me, not the insurance company |
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 Will act as my advocate with the insurance company |
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 Will personally guide me through the process |
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 Will ease the red tape |
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 Will place me with a company that provides fair and equitable settlements |
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